As Changepoint’s first dedicated European partner, Blue Ball has worked with numerous global enterprise clients to achieve technology-led business transformation goals, including Extra Energy, Arco, Schlumberger and Ziggo.

“Working with Changepoint partners means clients benefit from decades of experience and expertise in the full range of Changepoint solutions,” said Mike Spacone, vice president, partner strategy at Changepoint. “Blue Ball Solutions is an outstanding partner in our channel landscape, and their Platinum status is testament to their dedication, focus and ongoing success in delivering cutting-edge Changepoint technology projects.”

Since joining Changepoint’s global partner program, Blue Ball clients have benefitted from Changepoint’s solutions including Changepoint PSA, Daptiv PPM and barometerIT. Changepoint is consistently recognized by top industry analysts for delivering leading project and portfolio management and enterprise architecture solutions.

“Real-time insight into the status of projects is even more essential for business today,” said Matt Lowman, managing director at Blue Ball Solutions. “Bringing order to chaos requires a firm grip on an organization’s portfolios, programs and projects. Changepoint’s local presence, global user community and cloud-based solutions best fit our clients’ needs for solutions that transform how they do business.”

Daptiv PPM is a highly-configurable SaaS project portfolio application that provides top-down and bottom-up visibility for resourced-based project management. Its designed for organizations that need a structured approach to managing their projects, programs, and portfolio. Daptiv PPM automates project data capture to reduce errors and provide enterprise-wide visibility.

barometerIT is a cloud-based data management application that provides a real-time enterprise asset map. Data is inventoried from people-driven crowdsourcing and from third-party system integration that barometerIT leverages to illustrate the relational data using graph technology and rich visualizations. Real-time, authentic data about the state of the enterprise enables organizations to make smarter, more informed decisions.

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Yet, while project success metrics are less than optimistic, effective project management can deliver tremendous business value by improving project execution and strategic resource alignment. Businesses agree. An astounding 97 percent of organisations believe project management is critical to business performance and organisational success.¹ In fact, the increasing drive to complete more projects on time and on budget with fewer resources means demand for project management discipline is greater than ever.

Stakes are high for underperforming PMOs. High-performing PMOs nurture capabilities that enable successful strategy implementation, contribute value to their organisation and impact financial performance. While these high-performers are perceived as integral to strategy implementation initiatives, underperformers who ineffectively manage programs are viewed as cost-centers that offer little value to their organisation.

In reality, some projects will fail and yet, many failures are easily avoidable. In these situations, failure rarely has anything to do with project management itself. Taking a few relatively simple corrective steps can quickly illustrate the PMO’s value and head off trouble before it impacts how the PMO is perceived.

Read on to learn some of the most common warning signs and actions you can take to go from project failure to project hero.

Warning #1

You’re asked, “How does that project map back to our goal this quarter?” and you have no clue.

What to do: Ideally you discussed the PMO department’s metrics when you first began your role. However, as business goals change, sometimes they are not communicated to each department. This is especially true in business climates that revere adaptation and transformation. In fact, almost 80 percent of project management executives don’t know how their projects align with their company’s business strategy.² It is critical to regularly connect with the business leader to ensure that your projects are consistently mapping back to operational efficiency and business value. Book that meeting before its too late.

Warning #2

You receive multiple emails asking for the status of Project X.

What to do: The term “over-communication” is overused for a reason–30 percent of the time, project failure can be attributed to poor communication.² Proactively offer update the leadership team and take a hard look at your reporting to ensure you provide a true and complete picture of the portfolio at all times. Better still, once you’ve established two-way of communication, ask if the project is a dependency for another objective. Consistent communication and robust reporting will help projects stay on course and build trust and cooperation with your stakeholders who will recognise your efforts to align projects with larger initiatives.

Warning #3

While walking down the hall, you overhear someone from another team comment: “I don’t even know what the PMO does.”

What to do: Adopt an outward focus. Remember the PMO was created to serve the needs of the business. When coworkers do not know why the PMO exists, what it is or what the PMO’s objectives are, it’s often because the PMO’s mission has not been effectively, and repeatedly, communicated across the full entire team. Hint, here’s a sample mission statement for some inspiration: “The PMO exists to provide a standard approach to project delivery, full and accurate visibility into project status and effectively prioritise project management resources to support the organisation’s strategy.”

Now that you’ve got a clear mission statement, ask to present an update at the next company meeting or contribute project milestones to the intranet news page. Include metrics that support business objectives to remind everyone you’re all working toward the same goal together.

Warning #4

Your project success rate is low–and that’s not going to change next quarter, either.

What to do: First, revisit or repeat steps 1-3. Consider it your checklist. Step one: Ensure alignment with business goals. Step two: Confirm you’re proactively communicating project status to stakeholders as part of a robust reporting plan. Step three: Verify your organisation is aware of the PMO’s mission.

If the first three steps are done effectively, stakeholders should be aware of at-risk projects, understand why they’re falling behind and be confident in the steps that are already underway to address project threats.

However, don’t take comfort in this reassurance for too long. Immediately consider steps to ensure a higher project success rate. Complete an audit of your project tracking tools to ensure your toolkit meets the needs of your organisation. While needs will shift depending on your organisation’s maturity, you should have access to real-time insights into your resources and a big-picture view of your current projects. Next up, work with your team to establish a standardised process for determining when to cut a project that just isn’t working. Twenty percent of project failure is blamed on limited resources³. Eliminating a doomed project could free up resources for a future successful project.

Conclusion

In a turbulent environment where the unexpected has become the norm, agile organisations lead the pack. Project leaders, business leaders and stakeholders must work together to build greater agility. When they do, they’ll solve problems, take smarter risks and deliver innovative products and solutions faster—all key components of success

References

¹Project Management Institute: Pulse of the Profession 2016: The High Cost of Low Performance

²Changepoint: Did you know? Executives lack visibility into organization and performance is at stake

³Project Management Institute: Pulse of the Profession 2015: Capturing the Value of Project Management

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 Despite the obsession with agility, efficiency, and productivity, the evolution of technology has outpaced critical work processes. A new report, “Mobile Keeps Business Moving Forward”, reveals a mobile-savvy workforce struggling with outdated processes and eager for methods that complement their mobile lifestyle. Organizations using time and task data to guide business decisions over-rely on old-fashioned methods including Excel spreadsheets (28 percent) and pen and paper (36 percent).

Changepoint, a leading provider of project and portfolio management, enterprise architecture, and professional services management applications, surveyed more than 800 global project managers, executives, and IT professionals to understand how mobile has shaped today’s workforce. The study found inaccurate data collected via outdated methods and technologies threatens to stymie business growth.

The value of investing in mobile is clear: Fewer than half of employees are satisfied with their workplace technology according to a Forrester report¹. Inadequate, unfamiliar tools can negatively impact effectiveness while, fulfilling psychological needs can result in a highly-engaged workforce. Forrester found highly-engaged employees result in 81 percent higher customer satisfaction and 103 percent improvement in employee turnover. With nearly all (95 percent) survey respondents using their smartphone for work-related tasks during the day, aligning processes with the mobile workforce better positions businesses to compete.

While data is valued across the organization, time tracking data has long provided a foundation for informed resource decisions, controlling cost, and meeting contractual labor obligations. Organizations know the importance of accurate data yet, the majority of managers (77 percent) aren’t confident in the accuracy of the timesheets they approve. Meanwhile, nearly half (49 percent) of project managers aren’t sure they’re tracking their time right either. The likely culprit—inconvenient processes resulting in irregular, infrequent data entry and submission.

“We use our smartphone to check the weather, confirm flight info, read the news, call an Uber, or order coffee,” said Eric Bergman, vice president, product management at Changepoint. “Mobile is second nature but some of the most agile, tech-forward businesses still use spreadsheets and paper to collect business-critical data despite its impact on staffing and project decisions.”

Other key findings include:

• Today’s workforce is mobile and device-driven. Throughout the workday, 95 percent of respondents use mobile for work-related tasks. More than one-third (35 percent) bring three to four devices to work and 78 percent would use a mobile app to input and submit time and task data.

• An epidemic of multitasking. Individuals, contributors, and managers need simpler ways to manage work, especially given how often they juggle multiple projects. Virtually all (97 percent) team members are allocated to more than one project, with almost half (49 percent) on four or more, and 18 percent juggling seven or more. Managers are spread even more thin. Nearly two-thirds (62 percent) manage four or more projects and more than a quarter (26 percent) oversee seven or more.

• Time tracking must be intuitive to be adopted. Eighty-three percent of respondents reported that their organization tracks time. Of the 17 percent who do not track time, the majority (81 percent) would if it was easier and 63 percent would use an app integrated with their PPM tool. A quarter (25 percent) of project managers believe tracking negatively impacts productivity. Employees want applications that work like they do–mobile and cross-platform.

“Technology frees employees to work anytime, anywhere, from any device,” said Bergman. “Applications like email and messaging have evolved to meet the needs of today’s hyper-connected, mobile workforce. Time-tracking should be simple, easy, and offer the same flexibility.”

For the full report, visit: http://changepoint.com/resources/white-papers/ppm-ea-mobile-keeps-business-moving-forward.

¹”Workforce Enablement Defined: Elevate Productivity And Engagement”, Forrester Research, Inc., April 14, 2016.

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To successfully navigate the project management haunted house, the best project managers have learned from history’s best monster hunters – from Professor Val Helsing to Hellboy to Buffy the Vampire Slayer. Like these icons, they understand the risks, plan for the worst, keep their eye on the end result, mitigate risk when possible, and never back down from a challenge.

While their tactics differ, each monster hunter shares a similar approach. They’ve learned to identify the demons and nightmare scenarios they’re most likely to encounter. And, like Buffy wouldn’t leave home without the proper equipment, seasoned project managers have assembled their own arsenal of silver bullets to combat project demons.

To navigate the haunted house, follow this guide to the most common dangers lurking in the shadows:

• Zombies: The problem is simple. Spreadsheets should be dead. Sure, they play a role in simple data collection and list making but your organization is far past that. In fact, zombie spreadsheets may be cannibalizing your organization–wasting valuable time and money. You wouldn’t take on a herd of zombies without the right weapons. So, why do you expect your organization to run smoothly without the proper tools?

Look for a tool that delivers project- and portfolio-level insights into resource management, project planning, and reporting. Once you reduce your organization’s dependency on spreadsheets, bury them deep.

#Protip–When killing zombies, take a lesson from the professionals. Go for the head.

• Vampires: Along your path, these creepers – sometimes overzealous stakeholders – pop up unexpectedly ‘just to check in’. Unplanned interruptions deflate momentum, halt progress, and derail the team from doing what’s necessary to push the project forward. They suck the life out of your project.

To combat these vampires, establish clear communication channels between teams, stakeholders, and managers. Improved visibility into projects and dashboards to simplify status updates will free you from the ghouls that once haunted the hallways. In their place–productive collaboration, cooperation, and instant information exchange.

#Protip–Process and accountability are your secret weapons. Effective communication illuminates previously shadowy corners. Also the most effective vampire vaccine.

• Skeletons: Budgets are a known demon. Yet, some are even more bare bones than others. In these scenarios, tracking and forecasting take on added importance. Use tools that work for your mobile-minded, device agnostic team – time and task data entry should be easy and ensure accuracy. Use that data in regular forecasting to stay on track. If you’re caught without the right tools, you’ll be picking up the pieces of a shattered project.

#Protip–Skeleton encounters can leave teams wary of repeating past mistakes and may prevent progress that would have benefitted the business. Face them head on instead of avoiding or burying them.

• Frankenstein: While piecing together disparate systems may sound like a smart, efficient way to build a PMO, this experiment can quickly backfire and create a monster roadblock to business agility. Failure to connect organizational strategy and project execution leaves organizations navigating a Frankenstein’s monsterof processes and best practices without tangible results. Technology should enable, not serve as a barrier, to business transformation. Selecting the right tools is key to building an effective PMO that improves intake and uses critical data for better communication and more-informed decision making.

#Protip–Following his successful experiment, Frankenstein’s creator is consumed with guilt, despair, and regret. He dedicates his life to destroying the creature. In the end, everyone dies. Not how you want to start a Monday.

• Ghosts: Projects create change. Change instills soulless, haunting fear. The very word casts a shadow. As champions for change, project managers risk of being haunted by ghosts of projects or stakeholders’ past. Uninformed organizations are more likely to be haunted by past failures.

Experienced project managers know–clearly communicating change, motives, and plans is the most effective way to combat fear. Without visibility into tangible and opportunity costs, organizations can’t learn from their mistakes. Portfolio-level insights prevent guessing at business value – a practice that leaves project managers wondering if they’re dealing with a shadow or a phantom of epic proportions. Transparency is key. Ghosts aren’t nearly as terrifying when you can see through them.

#Protip–Perform exorcisms often. If you don’t sort through the muck now, it’ll come back to haunt you.

Project monsters lurk year round, not just around Halloween. Jokes and creepy analogies aside, project nightmares are a true phenomenon and wreak havoc on productivity, team morale, and on-time, on-budget delivery. But it’s not a hopeless fight. Regardless of the apparitions haunting your project, knowledge and preparation are a project manager’s best weapons for survival.

Stay safe out there.

The post Project Managers are the Ultimate Demon Hunters – How to Combat Project Nightmares appeared first on Project Accelerator News.

Changepoint, a leading provider of project and portfolio management, enterprise architecture and professional services management applications, today announced it has appointed Matt Scheuing as Chief Executive Officer and Scott Mahan as Chief Financial Officer. Both bring more than 25 years of multi-sector senior leadership expertise in enterprise software to their new roles.

“Matt’s ability to connect and unify vision, people and ideas sets him apart as a leader. There’s no better person to lead Changepoint forward,” said Robin Pederson, a member of Changepoint’s Board of Directors.

“I joined Changepoint to be part of a company where I believe the possibilities are limitless and our products directly impact how people do business,” said Scheuing. “I’ve been following the company’s success for some time and am confident in our ability to help our customers run more agile businesses.”

Before Changepoint, Scheuing spent time in leadership roles as CEO and on the Board of Directors at enterprise technology companies ranging from Fortune 200 to venture funded start-ups. Most recently, he was CEO of Tideland Signal, where he led high performance teams in the delivery of innovative aids to marine navigation solutions. He previously spearheaded StrataGen, delivering enterprise telematics solutions to fleet markets worldwide. Matt also led IntelliTax, a leader in financial transactions processing in the tax industry. His prior experience also included C-level roles in enterprise document, workflow and speech recognition applications.

Chief Financial Officer Scott Mahan also joins the executive team. He’ll oversee Changepoint’s financial operations and work closely with him to develop and evaluate corporate strategy.

“Building infrastructure to support a rapidly expanding technology company is no small task,” said Scheuing. “Scott’s been the engine behind several high-growth companies. His expertise will ensure we have the foundation, tools and processes in place to support our rapid global growth and expansion.”

Prior to Changepoint, Mahan spent more than two decades managing private companies and public enterprises growing corporations from early-stage to a global presence. His diverse background includes broad experience in finance, operations, management and accounting at various big data analytics, mobile, transactions processing and enterprise software companies.

These additions to Changepoint’s leadership team follow several months of steady growth marked by the addition of global customers including Blue Cross Blue Shield of Arizona, Cigna Healthspring, Home Retail Group, Ricardo and Sephora. Today, more than 1,000 global customers rely on Changepoint’s project and portfolio management, enterprise architecture and professional services management solutions to improve their efficiency, business agility and performance.

In May, Changepoint continued its streak as the only technology provider named to both Gartner IT PPM Magic Quadrants with an appearance in the “Leaders” quadrant of the IT Project and Portfolio Management Software Applications1 and the Cloud-Based IT Project and Portfolio Management Services Magic Quadrants2. Changepoint was also recognized as a “Visionary” in the Gartner Integrated IT Portfolio Analysis (IIAP) Magic Quadrant3. Reprints of these Magic Quadrants are available from Changepoint at http://www.changepoint.com/.

For additional information on Scheuing, Mahan and Changepoint’s executive team, visit http://changepoint.com/en-us/about-us/leadership.

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According to the Technology Services Industry Association (TSIA), 40 percent of their members are ‘constantly connected’ to work tasks through a personal mobile device. The Changepoint Mobile App is a native, device-oriented app that puts the most-used feature of Changepoint PSA—time, expense, and task tracking—into the hands of professionals in the field whose businesses rely on accurate billing for time worked. The online and offline capability of the Changepoint Mobile App ensures timeliness of entries, regardless of network availability, while the multi-platform design enables access on virtually any mobile device.

“In government we commonly rely on consultants, and always-on connectivity is paramount to success in the field,” said Kevin Lancaster, CEO of Winvale, a leading provider of government advisory and consulting services. “The Changepoint Mobile App will support our customers by putting the day-to-day technology in the hands of the users—regardless of where they are or the device they’re on. And, with the offline sync capability, updating tasks and time will be a lot easier in safe and network-controlled environments, which is typical in our industry.”

“Services teams are inherently mobile. They have to stay connected,” said Eric Bergman, Vice President of Product Management at Changepoint. “The Changepoint Mobile App is simple, easy-to-use, and was built with the on-the-go consultant in mind. With offline sync capabilities, users can enter data in the app—even when there’s no network availability—and it will sync as soon as the network is restored. It helps teams submit timely status updates, timesheets, and expense data for approval, without sacrificing their focus on engagements.”

The Changepoint Mobile App is currently in limited availability for selected customers and will be generally available to the public in the second quarter of 2016 for all iOS, Android, and Windows Phone devices. For more information read the Changepoint Mobile App Data Sheet or visit Booth #18 at TSW. Produced by the TSIA, TSW is an annual event brings together more than 1,200 technology services leaders and executives to discuss the industry’s toughest challenges, including using the cloud and other mobile capabilities to optimize business growth and profitability.

About Changepoint
Changepoint delivers market-leading solutions in Business Execution Management (BEM) to companies around the world. The solution suite is comprised of Project Portfolio Management (PPM), Enterprise Portfolio Management (EPM), Professional Services Automation (PSA), and more.   Changepoint maintains operations in North America, Latin America, EMEA, and APAC, and services customers across six continents. For more information, visit: www.changepoint.com

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Strategic resource planning has long been a cornerstone of Daptiv PPM. Traditionally, resource plans were built using a top-down capacity-planning process designed to define project resource demands. Daptiv PPM 360-Degree Resource Planning not only provides this top-down view, but goes beyond to deliver bottom-up resource planning.

“Daptiv PPM’s 360-Degree Resource Planning offers project leaders new levels of visibility into their true resource demand by directly connecting resource plans and project schedules, then reconciling them with current task assignments,” said Mark Upson, President of Changepoint. “This full-spectrum approach gives project managers a powerful tool for supporting the successful alignment and prioritization of project work against broader strategic business objectives.”

PMOs using Daptiv PPM can now iterate on resource planning in real-time and begin demand forecasting, which allows them to be more effective in utilizing their available pool of people and skills—making them more nimble from a business perspective. The latest update to Daptiv PPM by Changepoint goes beyond providing new levels of transparency with resource management. It delivers customers a new, easy-to-use interface with the latest in administrative control features through a lineup of capabilities including:

• A new and modern interface: This sets a new standard for usability across SaaS-based PPM applications assuring quick user adoption and regular engagement, which ensures strong results in optimizing project execution across the business.
• Clean, responsive menu design supports the data-intensive needs of enterprises by improving and standardizing the user experience across PC, tablets, and smartphones.
• Device agnosticism lets customers seamlessly use the application on the device that’s convenient for them in the moment, moving from device to device without restrictions.
• Data comparisons are now easier than ever before with new, flexible functionality that lets users set up views and tabs in whatever way works best for them. Customers have accurate, timely data at their fingertips, increasing their productivity and empowering better strategic decision-making.

• Improved notifications: System emails, or notifications, have a new look, and administrators have increased control. Users can now choose which notifications are most relevant based on job role, they can customize notifications by adding comments, and can select between HTML and plain text formats.

• Impersonation capability: Created in direct response to customer requests, the Daptiv PPM impersonate capability uses the appropriate permissions to emulate a user. With this feature in place, administrators can quickly and easily support users without requiring their password.

To explore more ways to take your PPM insights up a notch using the Changepoint Business Execution Management Platform, visit: www.changepoint.com.

About Changepoint

Changepoint provides recognized market-leading solutions in Business Execution Management (BEM), including Project Portfolio Management (PPM), Enterprise Portfolio Management (EPM), and Professional Services Automation (PSA), with comprehensive and flexible delivery options that meet the diverse needs of customers of all sizes. With Changepoint it’s easier to make smarter business decisions, accelerate innovation, and adapt to today’s changing market and competitive conditions. Thousands of organizations worldwide—large and small—count on Changepoint solutions every day to achieve better business outcomes. Changepoint maintains operations in North America, Latin America, EMEA, and APAC, and services customers across six continents. For more information, visit: www.changepoint.com. For live updates: Follow /Connect.

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Acquired by Changepoint in April 2015, barometerIT was founded in 2008 in Minneapolis, U.S, and has a proven record in delivering customer value in weeks – compared to the months or years that are common timeframes for conventional corporate enterprise architecture tools and initiatives. The company was named as a Gartner Cool Vendor in 2014, and a Visionary in the last Integrated IT Portfolio Analysis Applications Magic Quadrant.  The software enables businesses to break down organisational silos, improving visibility across portfolios and revealing opportunities to reduce costs, improve efficiencies, and increase customer satisfaction.

“With the rise in shadow IT, business leaders are finding it increasingly difficult to stay in-touch with all the various IT projects and services their companies are using,” comments Paul Cramer, General Manager of Enterprise Portfolio Management Solutions at Changepoint. “barometerIT gives digital business leaders a real-time blueprint of their IT portfolio investments to ensure that resources are used more efficiently, in order to avoid the wasteful pitfalls that are commonplace with shadow IT projects. barometerIT allows organisations to continuously align their strategic business objectives with operational initiatives, while providing mapping capabilities that deliver on-demand executive context on business health, risks, redundancies and investment performance against objectives – vital data in today’s IT dependent world.”

barometerIT’s ability to create an accurate, multi-dimensional, dynamic representation of the IT landscape within companies fits neatly within Changepoint’s existing portfolio of solutions, which includes: Changepoint PPM, Changepoint PSA, and its SaaS PPM solution, Daptiv, which was acquired by Changepoint in August 2014. Together, the solutions form the basis for Changepoint’s Business Execution Management (BEM), an integrated platform that seamlessly provides decision makers from anywhere within the enterprise with end-to-end visibility across organisational portfolios.

Changepoint’s BEM platform enables customers to improve business performance remarkably fast with a lineup of features that delivers executives real-time, in-depth insights from across their technology, business, project and human capital portfolios with unparalleled accuracy. The platform’s array of additional benefits includes:

• Top-down and bottom-up visibility- With a powerful integrated Work Intelligence engine customers can actively monitor and manage work at all levels. They gain instant access to actionable cross-portfolio data, where and how their business needs it through highly configurable and dynamic dashboards, reporting, and analytics. This continuous real-time information stream running through the enterprise ensures effective dissemination of shifting objectives and priorities to teams across portfolios and enables improved business agility.

• Strategic planning and analysis- By creating a real-time map of the enterprise, BEM makes it possible for users to immediately determine the downstream impacts of decisions, updates, and changes to other parts of the business. barometerIT’s core Enterprise Portfolio Management (EPM) capabilities in BEM connect IT and business to provide on-going, real-time analysis of the performance of projects, resources, and assets across a variety of portfolio types and the critical interrelationships that exist between them.

• Efficient execution of work planning, management, and measurement- Forming the core of Changepoint’s BEM platform are mature, adaptive, and powerful EPM, PPM, PSA, and New Product Development (NPD) solutions. Together they provide a powerful execution engine for everything from task and program management, to transparency by aligning people, resources and schedules through portfolio roll-up, and the measurement of ROI across major initiatives and against established targets.

“Enterprises have had the tools in place to manage projects right for some time. Now they’re looking to take this strategy to the next level through solutions that ensure they’re managing the right projects in the first place,” said Jean-Pierre Ullmo, VP EMEA Sales at Changepoint. “Our Business Execution Platform is designed to put business leaders back in the driver’s seat in this digital age by delivering the invaluable strategic oversight they need to make decisions that continuously improve business outcomes.”

About Changepoint

Changepoint provides recognized market leading solutions in Business Execution Management, including Project Portfolio Management (PPM), Professional Services Automation (PSA) and Enterprise Portfolio Management (EPM), with comprehensive and flexible delivery options that meet the various diverse needs of customers of all sizes, from small installations up to the largest and most complex enterprises. Thousands of organizations worldwide count on Changepoint solutions to make smarter business decisions, accelerate innovation, and successfully adapt to today’s rapidly changing economic and competitive conditions, to ultimately achieve better business outcomes. Changepoint maintains operations in North America, Latin America, EMEA and APAC, and services customers across six continents. For more information, visit: www.changepoint.com. For live updates: Follow /Connect

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